RSI Beefs Up Customer Service Efforts

April 23, 2008 ( - RolloverSystems Inc. (RSI), has enhanced its services for third-party administrators (TPAs), plan advisers, and plan sponsors in the management of 401(k) plans rollovers.

An RSI news release said the new developments include:

  • a team to work with TPAs to help TPAs understand how rollover management can help them strengthen and differentiate their practices,
  • a team to work with advisers and plan sponsors which will also work with plan sponsors to address “plan performance gaps” — the risks brought about by the drag on plan caused by a significant number of accounts belonging to terminated employees, and
  • a team of consultants who will work with TPAs and advisers to ensure the most efficient implementation of RSI’s engagements.

More information is available at .