Thank-You Notes Still Important to Hiring Managers

April 15, 2011 ( - More than one-in-five (22%) hiring managers say they are less likely to hire a candidate that doesn't send a thank-you note after an interview, according to new data released by CareerBuilder.

Of those who would dismiss a candidate for the faux pas, 86% say it shows a lack of follow-through and an additional 56% say it sends the message that they aren’t really serious about the opportunity.  

A press release said the majority (89%) of hiring managers say it is okay to send a thank-you note in the form of an email, with half saying it is actually the way they prefer to receive them. When it comes to industries, the bulk of IT hiring managers say they prefer to receive email thank-you notes more than any other industry surveyed, while the majority of those in the financial services say it’s not preferred, but still okay.  

Once they have read a candidate’s cover letter, seven-in-ten hiring managers say they prefer to see a career summary at the top of a resume instead of an objective and, more than half (57%) think a resume should be two pages long.   

When asked what catches their eye the most on a resume, hiring managers said:  

  • Bulleted list of accomplishments (51%); 
  • Career summary at the top (40%); 
  • Relevant key words (39%); and 
  • Resume that is customized to the open position (36%). 


The survey was conducted among more than 2,800 U.S. employers between February 21 and March 10, 2011.