April 2001

After The Hype

By the time it had run its course, the Great Internet Hype Machine had left no corner of the economy, or our lives, for that matter, unscathed. The pension arena was no exception: The baying of dot.coms pursuing e-commerce opportunities filled the air. Many of the ambitions that were so nakedly revealed during those brash days have gone the way of the Hindenberg. Few of them will be mourned.

The Medium versus the Message

The Internet, while an effective tool, is only as good as your participants' ability-and willingness-to use it

Carl Gold

Fuji Photo Film U.S.A.

Chris Ailman

California State Teachers' Retirement System

The Wireless 401(k)

Providers are beginning to offer more wireless options with their 401(k) plans. Is this the future of participant access?

When Big Brother Is You

Where does a plan sponsor draw the line in tracking employees' online activities?

Internet Survey Insites

PlanSponsor conducts an annual survey of defined benefit client satisfaction (see PlanSponsor, March 2001), but the crucial role that the Internet plays in delivering information to plan sponsors prompted us to commission a separate, independent study in the Internet Services space. The result was this more focused analysis, conducted by EKS Consulting, a Chicago-based business solutions firm. In addition to this survey, EKS President Elisa Spain conducts an annual survey of Risk Measurement and Performance Providers for this magazine.

So You Want To Build A Web Site?

Maybe you work for a corporation where management is not exactly rushing to install a Web site addressing pension and benefits matters. Or maybe you are the head of a small company whose employees are clamoring for their 401(k) enrollment dates, health claims data, and other information that is becoming too much of a hassle to handle the old-fashioned way. So the question is, how do you start building your own benefits Web site?

Surfing For Managers

The Internet is giving plan sponsors a bigger role in their own investment manager searches. Can it help make the process fairer and more transparent?

The Invisible Man

Be careful what you wish for: Technology's ability to shift the grunt work could make the plan sponsor the invisible man

Web Sites That Work

Our readers pinpoint Internet sites that help them get the job done

Without the Web

Connecting offline participants in an online world

Total Quality

The best Web-site practices for sponsors? Plan officials point to their own

Creme de la Creme

PLANSPONSOR ranks the top-of-the-line provider sites for (k) plan sponsors

CSAM.com Case Study

Almost every institutional investment management firm is turning to the Internet to better service its plan sponsor clients and to equip itself to market in an era where old-style defined benefit marketing is more and more resembling the horse-and-buggy in the heyday of the Model T. PlanSponsor asked Alec Wiggin, president of aabalone[red], a Connecticut-based marketing communication and web development firm specializing in the asset management industry, to critique a cutting-edge asset management Web site, that of Credit Suisse Asset Management.